Here at Coolhires we pair cool people with hot companies. We have an excellent opportunity with a company that manages online and digital signage advertising, and has mastered the art of creating a productive and fun environment. They put a lot of effort into making sure their team is happy, well-compensated, and enjoys coming to work each day. They are looking to hire experienced Customer Service Representatives to join their customer service team!
The Opportunity
We're looking for Customer Service Reps with experience in retention and account management. The clients are small to medium business owners, so candidates who have owned their own business would be a good fit for this role. This person is able to think quickly on their feet and provide an amazing client experience. Responsibilities include account management, client retention, collections, sales, and consulting/educating the client about online advertising. This position is in a call center environment.
Skills and Requirements
- Account management and client retention experience
- Previously worked in a call center environment
- Experience owning a business is a PLUS!
- Enjoy solving client problems in a patient and understanding manner
- Good negotiating and sales abilities
- Excellent client facing skills
- Capable of multitasking - surfing through multiple search engines and databases while on the phone
- Awesome communication / personal skills
- Ability to turn a negative situation into a positive
- Have an easy-going but professional attitude
- Comfortable being on the phones all day
The Perks
- Traditional work hours: M-F, no late nights or weekends
- Free chef-prepared lunches every day
- Casual attire work atmosphere
- Fantastic health and dental insurance
- And awesome growth potential with one of the fastest growing companies in Central Texas
If this sounds interesting so far, please take the next step to this great opportunity by introducing yourself (and your resume) to Christine at christine@coolhires.com. We look forward to hearing from you!
Much Success,
Joe Coolhires
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